France holiday travel warning as Eurostar suffers IT meltdown causing huge queues & delays as Easter hols come to an end

France holiday travel warning as Eurostar suffers IT meltdown causing huge queues & delays as Easter hols come to an end

04/18/2022

BRITS are facing travel CHAOS today after a Eurostar IT meltdown caused "nightmare" queues.

Border control glitches at Gard Du Nord in Paris left Brits unable to board their trains home.



The error left hundreds left stranded abroad on the last day of the Easter holidays.

Footage showed huge queues snaking through the station – as trains were delayed by more than an hour.

Eurostar passenger Charlie Daffern, 36, from Cheltenham, told MailOnline: 'It's a nightmare here.

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"We have been stood in the queue for check-in/security for over an hour and a half. Probably another hour to go.

"People are becoming very restless and some people panicking as they have flights to catch from Heathrow this afternoon.

"I take it all with a pinch of salt. The main problem is lack of communication."

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Fellow passenger Loic Kreseski, 25, told how hundreds were in queues alongside him.

"I heard French border officers saying that they had never seen that," he said.

"People are upset due to the delays and the fact that you have to stand still for hours.

"It's very upsetting when we know the price of the tickets.

NIGHTMARE QUEUES

"I would say that easily more than a thousand people are queueing in Gare du Nord.

"[I am] frustrated especially when we know the price of the tickets, the lack of announcements and customer service."

Similar queues have been seen at Manchester Airport – with travellers fearing "staff shortages" are causing the chaos.

Lucie Spencer, 25, said: "It's definitely due to major staff shortage, TUI had basically no check-in desks open, just self check-in, which seemed to cause the huge queue.

"Security was then huge queues as there was only three of eight security lanes open.

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"Queues to get in all bars and restaurants, meaning we had to give up to it so as to not miss our flight.

"Still sat on plane, should have taken off at 8.30am but the luggage wasn't loaded onto the plane in time."




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