Three grandads stuck sharing cramped bed in Benidorm lads holiday mix up

Three grandads stuck sharing cramped bed in Benidorm lads holiday mix up

01/10/2020

A trio of grandads were left fuming when they were forced to share a bed in a plush Benidorm hotel.

Frank Christian, 71, Bernard Fitzgibbon, 69, and John Hough, 71 paid £1,145 each to go on a Hays Travel trip over Christmas and New Year.

The pensioners say they were promised three single beds but when they arrived at the Flash Hotel they were told only a double room with two singles was available.

"We booked the holiday about six months ago," Frank, a widower, told The Liverpool Echo .

“It's always me and my two mates so we know the situation.

“On this particular time, someone in the office showed us pictures of the rooms and I said there’s only two beds in that room and she said don’t worry about it, that's standard, they'll just put an extra bed in."

Frank, who lives in Ormskirk, has been to Benidorm four times with pals John, from Fazakerley, and Bernard, from Croxteth.

He added: "This was the first time we had stayed in the Flash Hotel.

“We stayed there because we thought it was a bit more upmarket, so we paid extra to have a good holiday.

"When we got there, there were only two beds in the room.

“So we went downstairs to see the manager and they said that’s the way it is.

"We spoke to reception and they said they had no other rooms we could swap to.

“I even offered to get another room for just one of us and we will pay the extra money but they said they had no more left.

"We went out and bought a blow up lilo to sleep on but it wasn't satisfactory.

“So, two of us slept across the width of the bed and one down the side of the bed."

The sleeping arrangement left the trio, who have known each other since school, trying to sleep a little in spare moments during the day.

"We didn’t have a nice holiday – it ruined it for us," Frank added.

“We found ourselves coming down in the morning and trying to get 40 winks on the couches as none of us were sleeping properly."

After returning home on January 3, Frank visited Hays Travel to complain.

He said the group were offered £150 each to put towards another holiday, which they have refused due to the trip costing £1,145 each.

A spokesperson for Hays Travel said: "We have been in touch with the customer and a revised offer has been made, however a full investigation will be carried out into all issues raised and once that is complete we have advised the customer that we will be back in touch."

MirrorOnline has contacted Flash Hotel for comment.

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