Elaborate Christmas tree turns out to be a 'stick with two baubles'11/15/2021
Student nurse who planned a day off work to set up elaborate 6ft Christmas tree she bought online for £40 is left stunned after a ‘twig with two baubles’ turns up
- Sam Smith, 26, from Liverpool, ordered luxury tree from Wulimer for £40
- Tree boasted of having more than 100 decorations, spinning Santa and train
- However, Sam received a 6in twig with two baubles in a tiny parcel
- Claims friends have had same experienced and received a tiny ‘battered’ tree
A student nurse who planned to take a day off work to set up her elaborate ‘luxury six foot’ Christmas tree was stunned when a ‘twig with two baubles’ arrived – that was only 6in tall.
Sam Smith, 26, from Liverpool, couldn’t believe her luck after stumbling across an advert for a huge festive tree with a working train, moving model village among its branches and Santa climbing a ladder for the bargain price of £40.
The extravagant tree appeared so complicated that student nurse thought she may have had to take a day off work to set it up – because reviews on the Wulimer website proclaimed it took ‘hours’.
The website even boasted that customers who bought the item will ‘open a new chapter in your circle of friends, and you will lead a new trend’.
However, four weeks later, Sam and her mum Karen, 50, were left in hysterics when they unwrapped a tiny parcel to find a battered six-inch tree that ‘looked like a twig’.
Sam Smith, 26, from Liverpool, was shocked when the luzury Christmas tree she ordered online turned out to be a ‘twig with two baubles’
Expectation vs reality! Sam thought she was getting this luxury 6ft tree with a carousel, a train and more than 100 decorations
The elaborate model homes and villages between each layer of branches were completely missing, as was the train, the moving Father Christmas and working carousel that videos had showed spinning on top.
However Sam claims that her friend ordered the same tree and also received the same tiny ‘twig’, while numerous reviews online claim to have received items that do not match their descriptions.
Sam said: “The tree that was advertised was lovely. It was supposed to be six feet tall with Father Christmas carrying a ladder and a working train.
The student nurse thought she’d have to take the day off work to set up her tree because it claimed to be so elaborate
“But we got a six-inch tree which was basically a twig with a couple of baubles, a bit of string and a Father Christmas with a deformed face. It looked like the paint had been chucked on.
“I ordered a charger for my phone that arrived the same day as the tree and the charger came in a bigger box than the tree.
“We were crying with laughter. It was so funny.”
Sam had expected a six-feet parcel to arrive but the tiny tree is smaller than her six-month-old Cockapoo, Ralph.
Karen added: “We were excited for it to come, it said you had to build it yourself so that would have been fun.
“I forgot it was coming, the postman came and I didn’t know what it was because we’re always getting parcels at Christmas. I opened it and just burst out laughing. It was so funny.
“I messaged Sam saying she was going to have to take a day off to help me put it up and she was howling when she saw it.
“You wouldn’t get that for £40 so we thought it might be smaller or not that exact quality on the website but it wasn’t worth a fiver.”
Sam and Karen had ordered the tree from online shop Wulimer after seeing it had been reduced from £100 to £40.
Sam claims friends also ordered from Wulimer and received the same tiny 6in tree, instead of the elaborate creation promised
The Wulimer website, which appears to have dropped the price of the 6ft tree even further to £27.99 while claiming they have ‘limited stock’, bragged that it was handmade and ‘unique’.
Sam said: “Mum came downstairs and asked me what I thought of this tree she’d seen online and I thought it was lovely so told her to order it from my PayPal.
“It said it would take about four weeks to come so we thought that would be just in time for Christmas.
“We read the reviews which were all good, there weren’t any bad reviews so we ordered it.
The tree looks very luxurious in online pictures, complete with elaborate model homes and villages between each layer of branche, as well as a train, the moving Father Christmas and working carousel that videos had showed spinning on top
“There were photos of it in people’s houses which is strange.”
Sam shared a snap of her online shopping fail on social media and commentors were quick to share how hilarious they found the incident.
Sam wrote: “Imagine mum four weeks ago saying ‘ooh shall we order this tree?’ Yeah sound go on then… it arrived today. God knows where it’s gonna fit.”
One reader said: “Omg I saw people ordering these on a Christmas group and couldn’t believe people were ordering it.”
The advertisement said that the tree has lights, music, a climbing Santa and motorised elements such as a train and ferris wheel
Another said: “I saw that tree and knew it was too good to be true. I think it was about £30 or something.”
Sam said: “I decorated it and posted a photo of it on Facebook and everyone was saying they couldn’t believe we’d fallen for it.
“We’ve put the decorations on and put it on the side for fun.”
Karen added: “Everyone was laughing and telling us to get our money back but its not about the money, people will fall for it.”
Although Sam found the funny side and made use of the tiny tree by displaying it in her kitchen, she has requested a refund from the company but is yet to hear back.
Nightmare before Christmas! A rather dubious looking Santa decoration on the tree Sam received
Sam said: “We paid through PayPal so should be able to get my money back.
“About three days after we’d ordered it, I sent a photo of it to my friend who’d ordered the same tree and they’d also received the tiny one so it’s happened to a few people.
“I wasn’t expecting what we got but I thought it would just be the stand and we’d have to get the parts ourselves.”
Wulimer have been contacted for comment but failed to respond.
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