Boots issues new shopping advice to customers as high street stores reopen

Boots has issued guidance to help keep customers safe as more people return to the high street. It has updated safety measures and social distancing rules in its stores.

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In March, the UK government requested that all non-essential retailers close as a nationwide lockdown was enforced.

While most high street retailers closed, Boots stores – which are classed as essential – stayed open.

Safety measures were introduced to protect staff and customers and these have now been updated.

It has now been confirmed that non-essential stores can open again on June 15.

As more customers will flock to the shops, the health and beauty retailer has updated its shopping advice.

Social distancing rules

Boots has introduced a number of changes to help customers maintain social distancing.

This includes limiting how many people can enter stores at one time and signs to remind them to keep a two metre distance.

Stores will have social distancing champions to offer guidance and one way routes will be introduced in some branches.

Safety measures

Perspex screens will be rolled out to stores that will cover areas such as counters, tills and self-checkouts.

Perplex visors are already being used by staff and they will continue to get more protective equipment, according to the retailer.

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Popular areas in the stores will be regularly cleaned and some branches will trial hand sanitising stations.

Digital services

Before heading to stores, customers could find out how busy their local is by checking online.

The retailer will test a system that could inform Britons when their store is less busy.

As social distancing hits make-up counters, shoppers can also sign up for 15 to 20 minute skincare and beauty consultations via video.

Tracey Clements, chief operating officer of Boots UK and ROI, said: “We’ve learnt a great deal over the last eight weeks and the additional measures we are putting in place will allow us to adapt to a radically different retail world.

“Many of the developments are based on feedback from our colleagues who are looking forward to welcoming back more customers.

“Hygiene, social distancing and protection for customers and colleagues continues to be our focus.”

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