Aldi shopper pleads for trolley change so she can buy food without her husband

Aldi shopper pleads for trolley change so she can buy food without her husband

09/12/2020

An Aldi customer has pleaded with the supermarket to change its trolleys.

Dianne King has a rare genetic disorder called turner syndrome, which impacts one in 2,000 women.

The condition tends to leave patients shorter than average – and the Australian woman is 4ft 2ins in height.

This can make handling shopping trolleys difficult, which is why Dianne relies on her husband to help her.

She told Herald Sun : “If I quickly need to drop in there I make sure I don’t need a trolley but it’s frustrating when I know I need to get a few things.

“I put it off until my husband is home to go with me, unfortunately.”

Dianne has contacted Aldi for help at her local store in South Melbourne, but is yet to get a response.

She said: “I’m just really disappointed, not just for myself, but for other members of the community in a similar situation

“I want a good outcome for the issue to be addressed, not just for me but the community. There is always someone worse off than yourself.”

Dianne added: “Having short stature as a disability – it’s not the short stature that’s the issue – it’s the barriers it creates that’s an issue.

“I don’t usually come up against many barriers but I’m struggling to get an outcome from this one. Nothing has changed in two years.

“I’d just like to get Aldi to acknowledge the problem and get a solution.”

Daily Star Online has contacted Aldi for comment and is awaiting a response at the time of publication.

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