Aldi: Discount supermarket extends click and collect to make Christmas shopping easier

Aldi: Discount supermarket extends click and collect to make Christmas shopping easier


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Aldi is the popular discount retailer known for its high quality products at everyday prices. They recently announced that more of their stores will offer a click and collect service for customers. What stores are taking part?

The discount store is extending its trial to over 200 stores by Christmas, including in more cities.

The supermarket launched its first trial back in September, but it was only available at one store in the Midlands.

In October, it was rolled out into more stores, but now it is ready to be rolled out nationally.

Customers can order a full range of groceries online, before collecting them from an Aldi store.

Collection times are within a one hour period which is pre-booked.

In the Aldi car parks, there are dedicated collection points where customers can pull up in their vehicle and have their shopping brought out to them.

In line with social distancing rules, customers and staff will not meet.

Giles Hurley, chief executive officer for Aldi UK and Ireland, said: “Extending this trial is about providing thousands more of our existing customers with another convenient way to shop with us, while also making Aldi accessible for many others who may not have shopped with us before.”

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While click and collect services aren’t a new initiative, it is the first time the discount retailer has done anything like it.

The full range of groceries available to be picked up are available on the website and it includes fresh goods as well as household staples.

Customers can also check via the Aldi website what stores are participating in the service.

In a bid to help their customers safe, shoppers can also order goods through Deliveroo.

The delivery trial has been extended to nearly another 90 Aldi stores in the past month.

Richard Thornton, Communications Director at Aldi UK, said: “We’re finding customers really value having more ways to shop at Aldi, particularly at the moment.

“That’s why we’ve been keen to extend our trial with Deliveroo to stores in more new areas, and plan to launch our trial of click and collect in more than 200 additional stores between now and Christmas.

“In the past month, we have made the Deliveroo service available in new areas such as Cardiff and Aberdeen, and will continue to monitor feedback of the service closely.”

However, if customers wish to still travel to their local store, Aldi has put in different measures to ensure its staff and customers stay safe.

In a recent letter to Aldi shoppers, Giles Hurley, chief executive officer for Aldi UK and Ireland, said: “Our shelves are fully-stocked and every Aldi store gets regular deliveries, at least once a day. There’s no need to buy more than normal, so please shop considerately.

“For our vulnerable and elderly customers every Monday to Saturday, all our stores remain open 30 minutes prior to their usual opening times to ensure that you can shop as safely as possible.

“For all groups entitled to a Blue Light card, including NHS and social care workers, our priority access remains in place. These groups continue to have exclusive access to our stores 30 minutes before normal opening on Sundays in addition to priority access at all other times.”

For those looking for Christmas goods, Aldi has some festive products in-store now, with more to be added nearer the big day.

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