Tesco worker reveals the secret things staff HATE – including asking for ID and the self service tills12/10/2020
TO say that supermarket workers have had it pretty tough over the past year would probably be an understatement.
All through the pandemic, these key workers have worked tirelessly to help shoppers get their essentials in – while also preventing others from stockpiling.
Although we like to believe that most people are polite and understanding, one anonymous Tesco employee told Kent Live the 10 things they wish all customers knew about working in a supermarket.
And let's just say, we're not the only ones who hate the self-checkout tills.
1. Employees can't let you in the store before opening time – whatever the weather
"When we open at 7am, that means 7am," the employee said. "I'm sorry if it's raining, or you're cold. But looking at me with a face like thunder isn't going to speed this process up."
2. Moaning about the length of the queues won't make them go away
We get it – when you've finished filling your trolley, you just want to get home as soon as possible.
But the Tesco employee urged people not to "huff and puff" while queuing for the tills as it doesn't help anybody.
"I'm not deliberately going slow," she said. "It's just busy in here."
3. They hate asking customers to show their ID
Yes, it's a pain to dig out your ID from your wallet – but if you look under 25, it's something supermarket employees are legally required to do.
Instead, the employee says customers should feel flattered rather than irritated.
4. The fleeces are as cosy as they look
Acknowledging how they might not be the most flattering item of clothing, the employee said: "They are amazingly warm in those chilly winter months."
Feel flattered I'm asking you to prove you're old enough to buy that bottle of vodka, because I'm not doing it for fun!
5. Getting followed round by yellow sticker shoppers is the worst part of the job
The employee blasted shoppers who crowd them as they reduce the produce and said it's like they can "smell the discounts a mile off".
6. Those enormous cages are hard to manoeuvre
We all know they get in the way when you're perusing the aisles – but the great big cages of stock are actually very tricky to move around.
In order to get it back in the stockroom as quickly as possible, the employee said they'll happily shove the products on the shelves – even if it's a bit squeeze.
7. They don't have free Tesco meal deals for lunch
Instead, the employee will often help themselves to the Tesco Everyday Value thick sliced bread that their manager generously left in the staff room.
8. They hate when you ask for 10 per cent off a damaged item
If your cereal box is a little damaged, chances are it won't have affected the product inside.
But if you kick up enough of a fuss, the employee said they'll occasionally knock 10 per cent off to get rid of you.
9. The person on the till didn't create the carrier bag charge
In other words, don't blame it on them when you get charged 5p for a bag – especially when you can easily bring one from home.
10. They hate the self-checkout tills more than you.
It might be tempting to keep waving the item in front of the scanner – but it's only going to make it more difficult in the long run.
Urging people to wait patiently for help, the employee added: "I hold the power to unlock these bad boys, and the red light flashing above you has already told me you need my help."
For more retail confessions, this Pandora worker revealed the store’s secrets including how to nab replacement jewellery for FREE.
And this former Lush employee revealed how to get freebies and why you should always keep the empty containers.
Plus this ex-Primark employee revealed the store’s top secrets – including how to find out what will be in the Christmas sale.
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